Avaya Drives Innovation with New Patents for Contact Centers - TMC Net

Avaya Drives Innovation with New Patents for Contact Centers TMC Net, CT - 13 hours ago The company has also added contact center software designed to improve customer service to its portfolio of communication application patents. ...

Source: http://news.google.com/news/url?sa=T&ct=us/9-0&fd=R&url=http://callcenterinfo.tmcnet.com/Analysis/articles/33317-avaya-drives-innovation-with-new-patents-contact-centers.htm&cid=0&ei=Gyp0SPiINYzI8ATbsPWsAg&usg=AFQjCNGePgAaK5sOJtACvhGaRCTW0PFuBA